Reserve Your Copy of the

2026 Availity Abrasion Index

Reserve Your Copy of the 2026 Availity Abrasion Index

Get your copy of the latest report from Availity—built with payer and provider input on the operational abrasion that’s straining the healthcare system across eligibility, prior auth, claims, denials, payment integrity, and other critical administrative processes.

The hardest part of healthcare isn’t always the care —it’s the in-between processes.

The back-and-forth, the guesswork, the rework, and the breakdown in trust. And the people living it every day are saying the quiet part out loud:

“Payers should be able to tell us that the member terminated two days ago. Instead, they are tellingus that they only get an update once every 30 days.”

“One pain point is members not presenting other coverage information when asked at time of service… it justbecomes a nightmare on the back end.”

“We just have to figure it out through trial and error. When you ask [health plans] for the correct revenue code, they won’t tell you.”

Be the first to get the Abrasion Index

Fill out the form and be the first to get the Abrasion Index when

it launches on April 27.

You rely on Availity to support healthcare transactions critical to seamless business operations and uninterrupted care. Contact us to learn how we restore trust, reputation, and credibility in the healthcare industry.

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Availity is the trusted partner for organizations seeking to realize the greatest value from clinical, administrative, and financial data. Positioned at the nexus of provider, health plan, and consumer health information, Availity develops scalable, innovative solutions for healthcare data acquisition, standardization, transparency, automation, and exchange among health plans, providers, and technology partners. As one of the nation's largest health information networks, Availity facilitates billions of clinical, administrative, and financial transactions annually. Our suite of dynamic products, built on a powerful, intelligent platform, enables real-time collaboration for success in a competitive, value-based care environment.