Welcome to the Essentials Pro Customer Resource Center - your dedicated hub for resources and updates regarding Availity's ongoing efforts to ensure the safety and continuity of your revenue cycle. We understand that as a valued Availity customer, you may have questions and concerns about how recent events affect your practice and your patients.
Forecasted Payer Connections
Access anticipated payer connections and transactions with the Availity Payer Connectivity Forecast. Please note, timelines are subject to change based on requirements and testing.
Instruction Guide for Payer Route Change (Claim Submission)
This guide contains a list of required actions that need to be completed once a new claim route has been established.
4/4/2024 Update on Change Healthcare Connectivity
This update provides our customers with clarifications and updates regarding Availity's security and operational plans to re-establish connections with Change Healthcare.
Self-Service: Getting your payer connected
Access our collection of self-service resources for providers, health plans, and trading partners.
Important Notice:
Availity started returning held claims to Availity Essentials Pro™ clients effective March 11, 2024. Click for detailed information.
Availity is committed to offering digital continuity and connectivity for healthcare organizations impacted by Change Healthcare’s cybersecurity event. We truly appreciate your cooperation in this matter and recognize that this process may require extra work and manual processes from your internal teams. While we diligently work to establish EDI connections for impacted payers, Availity is grateful for your understanding and partnership in navigating this disruption.
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Availity is the trusted partner for organizations seeking to realize the greatest value from clinical, administrative, and financial data. Positioned at the nexus of provider, health plan, and consumer health information, Availity develops scalable, innovative solutions for healthcare data acquisition, standardization, transparency, automation, and exchange among health plans, providers, and technology partners. As one of the nation's largest health information networks, Availity facilitates billions of clinical, administrative, and financial transactions annually. Our suite of dynamic products, built on a powerful, intelligent platform, enables real-time collaboration for success in a competitive, value-based care environment.
